If your battery is going dead on your unit, it will give an audible beep different from when opening the door. Submit a maintenance request to change the battery. Once the low battery notification occurs, the battery will usually last for another 2-4 weeks before completely exhausting the battery.
If you are without power (batteries dead), you should have a battery pack in the house. It plugs into the bottom of the doorknob to supply temporary power for entry. If you are unable to locate one in the house, submit a maintenance request to change the battery.
Community Room Rental has updated some internal locks to the remote functioning Yale locks. These locks verbally say “low battery” when they are getting low. When this occurs, submit a maintenance request to change the battery.